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Meanwhile, discover strategies to boost conversion rates, transaction size, and customer engagement in our Idea Guide.
Learn how Black Forest Décor uses personalization to increase sales of their unique rustic home furnishings and décor.
7%
Net new incremental revenue
Since its founding in 2001, Black Forest Décor has been dedicated to providing a unique selection of rustic home furnishings and décor. Their mission is to help customers create a warm, inviting home environment with products that reflect the beauty and tranquility of nature. Black Forest Décor offers a wide array of products, including bedding, lighting, rugs, and furniture, all designed to bring the charm and warmth of the great outdoors indoors.
Black Forest Décor's extensive catalog presented unique merchandising challenges that their platform's built-in recommendation system couldn't adequately address. With 25,000+ items spanning multiple categories, collections, and price points, creating meaningful product relationships proved complex. Their team needed a sophisticated personalization solution that could understand and leverage the nuances of their catalog while improving the customer discovery experience.
While LimeSpot's recommendation engine typically delivers strong results out-of-the-box, a deep power lies in its sophisticated customization options. The platform enables precise control over product metadata, allowing merchants to fine-tune targeted keywords, adjust demographic parameters, and calibrate product type classifications. This level of control ensures that each recommendation aligns perfectly with the merchant's merchandising strategy.
LimeSpot's engine goes beyond basic product matching by considering multiple dimensions of product relationships. The system analyzes product similarity, price range alignment, and collection groupings to create meaningful recommendations. Merchants can adjust these parameters to ensure that suggested items complement both the customer's interests and their overall merchandising goals.
LimeSpot has been a great benefit to our online stores. Since we started using their platform, we've seen a lift in revenue of 7% and our AOV has improved noticeably. What I appreciate most is how responsive their team is—they're always quick to answer our questions, make optimizations, and provide helpful guidance. It feels like we have a true partner invested in our success.
Jason Dupus, CEO, Black Forest Décor
A 6-week A/B test comparing LimeSpot against the platform's native recommendation system revealed significant improvements across key metrics:
The implementation of LimeSpot's recommendation engine demonstrated that sophisticated AI-driven personalization can deliver meaningful results for complex catalogs. The solution provided immediate value while enabling ongoing optimization, proving that the right technology partner can transform product discovery and drive sustainable revenue growth.
LimeSpot is also used on the sister companies Bella Coastal Décor and LoneStar Western Décor.
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