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Frequently Asked Questions

How is LimeSpot Max pricing calculated?

LimeSpot Max has a flat-rate price based on your store’s monthly revenue. You can select the tier yourself upon activation, however, if your revenue exceeds the selected tier, we will invoice you the difference between your current tier and the next tier for that billing cycle. There are no limit to page views, recommendation views, number of placements or orders.

Are there any overage fees?

There are no overage fees and billing is always based on the plan tier.

Do I get a free trial?

Every new customer gets an initial 15-day free trial. As a returning customer, you will receive whatever days are remaining in your trial period.

When will I be charged?

You will be sent your first invoice when your 15-day trial period is over. For monthly subscribers, invoicing will be repeated in 30-day billing cycles.

How is revenue calculated for stores with foreign currency transactions?

Your monthly revenue will be converted in USD on the day of your invoice based on the USD exchange rate from 15 reliable data sources (ie. banks and financial data providers).