The Client Acceptable Use Policy defines LimeSpot's policy that is designed to protect LimeSpot, LimeSpot's clients ("Clients") and any other persons, parties or entities on the Internet from any negative impact caused by inappropriate activities. All LimeSpot Clients shall adhere to this policy and are subject to the terms and conditions herein.
LimeSpot reserves the right to perform activities to audit, test, and investigate the security of Client sites in an effort to ensure that security protections are maintained and that Client sites do not bypass or allow others to bypass LimeSpot security controls.
If, in its sole discretion, LimeSpot believes that systems located within LimeSpot facilities are being used in an unlawful or improper manner (whether civil or criminal) or for unlawful or improper activities, LimeSpot will fully cooperate with civil and/or criminal enforcement authorities conducting investigations of such use or activities. LimeSpot will also support the investigation of the prohibited activities listed below, and any other activities that LimeSpot, in its sole discretion, believes impact the operation or security of LimeSpot, LimeSpot's Clients, or other systems accessible by Clients or Client's customers or users.
Acceptable Use
LimeSpot Clients have access to and perform management activities on their systems, data and content. Clients are responsible for ensuring that these activities do not impose risks or negative impacts on LimeSpot, LimeSpot's other clients, or to other sites or systems. Clients are also responsible for adhering to all local, state, federal, and international laws and regulations relating to Client operations.
Because LimeSpot relies on a shared infrastructure to support its Clients, it is necessary that LimeSpot set policies and standards associated with how each site is secured and used. The compromise of one Client site may result in an impact on LimeSpot and/or its other clients. Therefore, all Clients shall adhere to all applicable LimeSpot policies and standards.
Prohibited Activities
Clients are responsible for ensuring that they do not allow their systems hosted by LimeSpot to be used for any of the following purposes:
Gaining, or attempting to gain unauthorized access to any system that does not belong to the Client.
Sending unsolicited electronic mail (e-mail) or other messages or communication in any form (e.g., spam).
Altering, defacing, or otherwise causing any unauthorized or unapproved modification of any system belonging to LimeSpot, to a LimeSpot Client, or to any other system on the Internet.
Storing, transmitting, or processing material in a manner that violates intellectual property rights or laws or regulations, including, without limitation, those associated with trade secrets, copyrights, patents and trademarks.
Violating the privacy rights of others, including, without limitation the collection of information about individuals without their knowledge or consent, except as allowed by applicable laws and regulations.
Transmitting or storing any material that is unlawful, obscene, harassing, libelous, abusive, hateful, encourages unlawful acts, or may be interpreted as violating the civil rights of others.
Storing or transmitting material that violates local, state, federal, or international laws or regulations.
Engaging in or permitting any activity that leads to a degradation or denial of service for LimeSpot, LimeSpot's Clients, or any other system or site on the Internet.
Violating the rules and/or policies of any other hosting provider, message service, chat room, bulletin board, newsgroup, or similar system, service or provider.
Intentionally omitting, forging, deleting, or misrepresenting transmission information, including but not limited to headers, return address information, IP addresses, etc., that is intended to cloak or hide the identity or source of information transmitted by the Client's systems, customers or users.
Engaging in or permitting any activity that results in the over utilization of power circuits.
Clients are prohibited from assisting any persons in using Client systems located at LimeSpot to engage in any of the activities listed above. If a Client becomes aware of any such activity, Client must remedy the situation immediately. Client shall also notify LimeSpot by telephone within four hours and in writing within 24 hours of when a violation is detected by Client or its agents.
Clients are responsible for ensuring that security controls are not circumvented by way of actions taken by the Client or individuals accessing Client's systems.
Clients shall not
- Configure their systems to bypass security controls, including, without limitation, the installation of programs or services that allow the systems to be managed or accessed insecurely or through unauthorized means.
- Conduct on-line security audits or tests against or through LimeSpot systems or networks without coordination with and the explicit, written consent of an authorized officer of LimeSpot.
- Gain unauthorized access, or attempt to gain unauthorized access to LimeSpot networking, security, management, backup, storage or monitoring systems.
- Install programs or configure systems to allow sniffing of shared networks.
- Access or attempt to access security-relevant information, such as password files that may, among other things, be used to gain unauthorized access to system accounts.
- Install or use software for the purpose of cracking encrypted data, including, without limitation stored passwords.
Clients are also responsible for any misuse of accounts on Client systems located at LimeSpot.
Clients must implement measures and procedures to ensure that Client accounts are not accessed or used in an unauthorized manner.
Clients must maintain and provide LimeSpot with a list of authorized individuals and accounts that are permitted to remotely access Client systems hosted by LimeSpot.
Clients must notify LimeSpot in writing in the event that a user no longer requires remote access to the Client site. To ensure that access is deleted on time, LimeSpot must receive this notification at least five business days in advance of the date that the access is no longer needed by that individual.
Remote access accounts shall not be transferred from one individual to another, and shall not be shared between individuals. Each user requires an individual remote access account that uniquely and accurately identifies the owner of the account.
The Client assumes all responsibility for the consequences of the use of a Client account by an unauthorized individual.